The model was designed based on real data provided by the Parc Taulí Healthcare Corporation, using modelling and simulation techniques adapted to each individual, and which require the application of high performance computing. The system analyses the reaction of the emergency unit when faced with different scenarios and optimises the resources available.
Researchers defined different types of patients according to their emergency level, and doctors, nursing teams, and admissions staff according to different levels of experience. This permitted studying the duration of processes such as the triage (when the emergency level is determined), the number and type of patients arriving at each moment, the waiting period for each stage or phase of the service, costs associated with each process, the amount of staff needed to determine a type of assistance and, in general, all other quantifiable variables. The system not only helps to make decisions in real time, it also can help by making forecasts and improving the functioning of the service.
